Frequently Asked Questions
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Who can purchase from EcoPeps?+
Our products are sold exclusively to qualified researchers, laboratories, and institutions for laboratory, analytical, and non-clinical research purposes. At checkout you must confirm you are purchasing for permitted research use only.
Are these products approved for human or animal use?+
No. All products are labeled and sold strictly for research use only (RUO). They are not intended for use as drugs, dietary supplements, cosmetics, or foods, and have not been evaluated or approved by the FDA or any regulatory body for human or animal consumption, diagnosis, treatment, or prevention of disease.
What payment methods do you accept?+
We currently accept cryptocurrency (via Coinbase Commerce, supporting BTC, ETH, USDC, and more), ACH bank transfers (via Plaid + Dwolla), and card payments (via Stripe or PayRam). PayPal support is planned as we grow.
Do you provide certificates of analysis?+
Yes. Every batch is tested by HPLC/MS and ships with a batch-specific certificate of analysis. See our Quality & COAs page for details.
How is my order shipped and stored?+
Products are shipped in sealed, labeled containers appropriate for laboratory reagents. Most compounds are lyophilized powders that should be stored sealed at -4°F or colder. See individual product pages for compound-specific storage guidance.
How long does an ACH payment take to process?+
ACH bank transfers typically settle within 1-3 business days. Orders ship once payment has cleared.