Privacy Policy
Last updated: September 11, 2026
1. Information We Collect
When you place an order or contact us, we may collect your name, email address, shipping address, and order details. When you pay by ACH, our payment partners Plaid and Dwolla collect and process bank account information directly; we receive only a tokenized reference, not your raw banking credentials. When you pay by cryptocurrency, Coinbase Commerce processes the transaction and shares limited order and payment status information with us.
2. How We Use Information
We use your information to process and fulfill orders, provide customer support, comply with legal and regulatory obligations, and communicate with you about your order.
3. Sharing of Information
We share information with payment processors (Coinbase Commerce, Plaid, Dwolla) solely to complete transactions, and with shipping carriers to fulfill orders. We do not sell your personal information to third parties.
4. Data Retention
We retain order and transaction records as required for accounting, tax, and regulatory compliance purposes.
5. Your Choices
You may contact us at support@ecopeps.com to request access to, correction of, or deletion of your personal information, subject to our legal recordkeeping obligations.
6. Cookies & Local Storage
We use browser local storage to remember your shopping cart and RUO policy acknowledgment. This data stays on your device and is not transmitted to our servers.
7. Contact
Questions about this policy can be directed to support@ecopeps.com.